This white paper looks at the importance of digital transformation and how quality assurance fits into the process. The article considers the key components of a typical framework including:

• Experience
• Agility
• Enablement of staff
• Integration of technology

The positive outcome of Digital Transformation projects are fundamental to the on-going success of businesses and organisations across the world. That being the case, it is vital that quality assurance is invested in and applied to underpin this success.

The analysts believe a large percentage of organisations remain at an early stage of digital maturity and will likely need to spend heavily in services to achieve their business objectives.