DX - TOP 5 MUST DO'S FOR TESTING
Digital transformation is at the top of most IT Directors’ to-do list and its implementation causes challenges on two fronts. Digital transformation is the process of using new or modified business models, processes and customer expectations to meet changing business and market requirements by use of new and advanced technology.
In the modern digital world, end users expect a high quality and faultless digital customer experience. The overall aim for companies is to ensure a truly consistent and excellent experience across all channels without failure.
Applications need to be made available in every category of devices which include phones, tablets, notebooks and wearables. All devices should provide a seamless customer experience based on real user behaviour.
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